Terms and Conditions

Personal Trainer Perth
ABN: 61 390 019 359

Booking and Payment

Session Bookings

• All sessions require at least 12 hours advance notice to book
• Sessions are typically 45 minutes long
• Payment is required upfront for all sessions and packages

Payment Methods

• We accept cash, bank transfer, and card payments
• Package deals must be paid in full before the first session
• No refunds on unused sessions in packages

Cancellation Policy

24 Hour Notice Required

• You must give at least 24 hours notice to cancel or reschedule a session
• Cancellations with less than 24 hours notice will be charged in full
• No-shows will be charged the full session rate
• Emergency situations will be considered on a case-by-case basis

Rescheduling

• Sessions can be rescheduled with 24+ hours notice at no charge
• We'll do our best to find alternative times that work for both parties

Health and Safety

Medical Clearance

• You must inform Phil of any health conditions, injuries, or medications before training
• If you have ongoing health issues, medical clearance from your doctor may be required
• You're responsible for informing Phil of any changes to your health status

Liability

• You participate in training sessions at your own risk
• Personal Trainer Perth is not liable for any injuries that occur during or after sessions
• You're responsible for following all safety instructions given during sessions

Session Conduct

Your Responsibilities

• Arrive on time and ready to train
• Bring appropriate workout clothing and water
• Follow all safety instructions
• Treat equipment and facilities with respect

Our Responsibilities

• Provide professional, qualified training services
• Ensure a safe training environment
• Respect your privacy and personal information
• Maintain current insurance and qualifications

Privacy

• Your personal information will be kept confidential
• We may take progress photos with your permission for your records
• Any testimonials or before/after photos will only be used with your written consent

Changes to Services

• Session rates and package prices may change with 30 days notice
• We reserve the right to modify these terms with reasonable notice
• Significant changes will be communicated directly to active clients

Contact Information

If you have any questions about these terms and conditions:

Phone: 0406 071 986
Email: info@personaltrainerperth.au
Address: Suite 3 / 25 Kennedya Dr, Joondalup WA 6027

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By booking sessions with Personal Trainer Perth, you agree to these terms and conditions.

Last updated: July 2025